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Troubleshooting

Chrome Debugger Logs

Why Does the "Skipping Integration, Not Enabled" Message Appear in Convert Chrome Debugger Logs?

Support Options

Support options

Google Warnings

Issue: Google has flagged your site with a "This site may be hacked" warning message.

AdWords

Manual UTM tagging vs AdWords auto-tagging

Data Leak Prevention

Prevent Experiment Details Data Leak with Data Anonymization

Experiment Previews

Viewing Experiment Changes without Affecting Reports

Mobile Debugging

Bootstrap

Issues while editing websites on Bootstrap

Installation Verification

Check if Convert Experiences Is Installed Correctly

Blocked Visual Editor

Prevent Block Scraping Technology from Blocking Convert's Visual Editor

SPA Errors

Advanced SPA Configuration: Tracking Script Optimization Tips

Visual Editor

GA4 Revenue

GA4 Revenue Reporting Issue Due to Google Ads Integration

Monitoring

Using Pingdom for Basic Monitoring

HTTPS Content

Loading Non-HTTPS / Insecure Content on the Visual Editor

Logs

Live Logs for Projects and Experiments in Convert

Checkout JSON Error

How to correct the "Error: convert_attributes is empty or invalid after parsing" console or a JSON error when starting a checkout?

Bot Exclusion

Exclude bots from your experiments

Visual Editor Browsing

“Browse” mode is not displaying variation changes in the Visual Editor.

Cloudflare Issues

CloudFlare Rocketscript causes Blinking

Cloaking Penalties

Avoid Cloaking Penalties with Convert Experiments

Snippet Performance

Improve Convert's snippet downloading speeds

Domain Issues

Domain does not belong to this project

Goal Editor Issues

Blank Website in Goal Editor

Usage Limits

Allow/Disable Over Quota Usage

Changes Not Saved

My changes created on the Visual Editor don't get saved when using Squarespace

Goal Testing

Test Click Goals to make sure they target the right elements

Change History

Track User Changes with Change History

Variations

Even Distribution between Variations

Experiment Issues