Troubleshooting

Chrome Debugger Logs

• Why Does the "Skipping Integration, Not Enabled" Message Appear in Convert Chrome Debugger Logs?

Support Options

• Support options

Google Warnings

• Issue: Google has flagged your site with a "This site may be hacked" warning message.

AdWords

• Manual UTM tagging vs AdWords auto-tagging

Data Leak Prevention

• Prevent Experiment Details Data Leak with Data Anonymization

Experiment Previews

• Viewing Experiment Changes without Affecting Reports

Cookie Blocking

• Third Party Cookie blocking (browser setting or plug-in)

Mobile Debugging

• Debugging Experiments on Mobile Devices
• Understanding and Solving window.innerWidth Issues in Mobile A/B Testing

Bootstrap

• Issues while editing websites on Bootstrap

Installation Verification

• Check if Convert Experiences Is Installed Correctly

Blocked Visual Editor

• Prevent Block Scraping Technology from Blocking Convert's Visual Editor

SPA Errors

• Advanced SPA Configuration: Tracking Script Optimization Tips

Visual Editor

• Visual Editor menu does not show
• Page loaded through proxy inside the Visual Editor - tracking code installed

GA4 Revenue

• GA4 Revenue Reporting Issue Due to Google Ads Integration

Monitoring

• Using Pingdom for Basic Monitoring

HTTPS Content

• Loading Non-HTTPS / Insecure Content on the Visual Editor

Logs

• Live Logs for Projects and Experiments in Convert

Checkout JSON Error

• How to correct the "Error: convert_attributes is empty or invalid after parsing" console or a JSON error when starting a checkout?

Bot Exclusion

• Exclude bots from your experiments

Visual Editor Browsing

• “Browse” mode is not displaying variation changes in the Visual Editor.

Cloudflare Issues

• CloudFlare Rocketscript causes Blinking

Cloaking Penalties

• Avoid Cloaking Penalties with Convert Experiments

Snippet Performance

• Improve Convert's snippet downloading speeds

Domain Issues

• Domain does not belong to this project

Goal Editor Issues

• Blank Website in Goal Editor

Usage Limits

• Allow/Disable Over Quota Usage

Changes Not Saved

• My changes created on the Visual Editor don't get saved when using Squarespace

Goal Testing

• Test Click Goals to make sure they target the right elements

Change History

• Track User Changes with Change History

Variations

• Even Distribution between Variations

Experiment Issues

• My Experiments Stopped, What Happened?
• Missing Conversion Tracking Due to Event Blocking
• Launch Experiments Using Custom JavaScript When Elements Appear in DOM