THIS ARTICLE WILL HELP YOU:
Chat
You can find the chat option from the Help icon:
Once you click on that the Help menu appears where you need to select the "Chat with a Human":
You can then start a new conversation or see the existing ones:
You can email our support at support@convert.com.
Phone
We provide this line: +1-888-666-9711 which you can find on our website and you can call us if you have any questions.