Change Account Email Address

Change email address of your account 

Important

Changing the email address of the Account Owner will not change the subscription details. In order to switch the ownership completely, please contact us to facilitate this process.

The email address of your Convert account can be changed from the application itself:

1. Navigate to https://app.convert.com/ and login using your current email address:
2. Go to "Account" (located on the left sidebar) and click on "Change Email" button highlighted below:
   
3. Insert the new email address and click on "Verify":
   
4. You will receive an email containing the code required to confirm the email change:
5. Insert the code to confirm and apply the change:
   
6. Done! You have changed your email address. 

Note

• The previous email address will receive a notification of the email address change.
• Use your new email address to login on Convert Application.