Normally, when using the Visual Editor, if you have the Convert Tracking Code installed, you should see the same browsing session that you see in another tab of your browser. There are occasions when certain functionality of the website is not available even though the tracking code is correctly installed.
For example, maybe a shopping cart is not working as expected (showing as empty), or login into a secured area of your website does not work.
Most of the time this is due to the fact that your website restricts the ability to load it in an iframe hosted under a different domain (app.convert.com in this case) through the use of certain HTTP headers.
This problem is usually there when the the following blue warning is shown, even if you have the Convert tracking code installed on your page:
"We loaded your site through Convert Experiment's proxy - you'll still be able to edit the page but some functions might be missing. Read more about".
To overcome this issue you can use Google Chrome browser and install the following Chrome extension:
This should remove the problematic headers and allow your page to be loaded inside the Visual Editor; you should be able to create your experiments without any issues.
Re-install ignore X-Frame Extension
In case you have installed the Ignore X-Frame headers extension but you receive a message like this in console (while you have the Convert Chrome debugger ON), you might need to re-install the extension because it is not enabled correctly:
In the case of using the Mobile View in the Visual Editor, you may see the blue proxy message regardless - this is because currently the mobile editor always uses a proxy to view your site.