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General
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Getting Started
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Configuration
- Targeting
- Split URL
- Product Testing
- Full Stack
- Experiment Management
- CSP Configuration
- Experiment Execution
- Reports
- Exit Popups
- GTM Integration
- Troubleshooting
- Performance Optimization
- Event-Triggered Changes
- Holdout Groups
- Split URL Pages
- URL Parameters
- DataLayer
- Menu Configurations
- Traffic Exclusion
- Experiment Scheduling
- Dynamic Element Changes
- Price Targeting
- Experience Scheduling
- Privacy
- Hash Changes
- Async Tracking
- Selective Installation
- CSS Selectors
- Vue.js Integration
- Page Content
- Multipage Split URL
- Organic Traffic
- Visual Editor
- Server-Side Testing
- Traffic Bucketing
- GDPR Warnings
- Statistical Confidence
- Browser Privacy
- Query Parameters
- Embedded Videos
- Tracking Code Execution
- Simultaneous Experiments
- Tags
- Deployments
- Disable Testing
- Locations
- Programmatic Bucketting
- Query Parameter Handling
- Convert Library
- Variation Previews
- Experiment Editing
- Opt-Out Script
- Data Reset
- Body Hiding
- Visit-Specific Variations
- Variation Styling
- Preview Issues
- Variation Editing
- Full-Site Testing
- Blinking Variations
- Cross-Domain Cookies
- Regex Support
- Conversion Tracking
- SPA Testing
- Project Setup
- Cross-Domain Tracking
- Geo-Targeting
- Analytics Tools
- Campaign Tags
- Previewing
- IDs
- Query String Targeting
- Bounce Rate Goals
- Bot Filtering
- Query String Variables
- Custom Audiences
- Redirects
- Baseline
- Tracking Code Location
- Secure Cookies
- AngularJS
- Cloudflare
- Code Installation
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Shopify
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Track Goals
- Form Tracking
- Cookie Management
- iFrame Click Tracking
- Performance Optimization
- Revenue Tracking
- Interaction Goals
- Form Submissions
- Advanced Goals
- Lazy Loading
- Multi-Conversions
- URL Parameters
- Bounce Rate Goals
- DataLayer Integration
- Scroll Depth
- Social Interactions
- Page Views
- Marketo Forms
- Feature Analysis
- AJAX Forms
- Revenue Tracking via GTM
- Order Outliers
- Cumulative Revenue
- Goal Templates
- Adding Revenue Goals
- JS-Based Goals
- Goal Basics
- Google Analytics Goals
- Social Sharing
- Dynamic Goals
- Typeform Integration
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Target Visitors
- Geolocation
- Interaction Goals
- Goal-Based Targeting
- Weather Targeting
- Cookie-Based Targeting
- Page Visits
- Audience Management
- Audience Segmentation
- Experiment Targeting
- Advanced Audience Creation
- Audience Templates
- Audience Creation
- Data Layer Integration
- Manual Activation
- JavaScript Conditions
- Device Targeting
- Language Targeting
- IP-Based Exclusion
- Visitor Management
- Page Tagging
- Cookies
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Troubleshooting
- Google Warnings
- Visual Editor
- HTTPS Content
- Logs
- Support Options
- Bootstrap
- Cookie Blocking
- Change History
- Mobile Debugging
- AdWords
- Bot Exclusion
- Domain Issues
- Cloudflare Issues
- Monitoring
- Cloaking Penalties
- Goal Editor Issues
- Variations
- Snippet Performance
- Changes Not Saved
- Blocked Visual Editor
- Goal Testing
- Visual Editor Browsing
- Experiment Issues
- Installation Verification
- Data Leak Prevention
- Usage Limits
- Experiment Previews
- GA4 Revenue
- Chrome Debugger Logs
- SPA Errors
- Checkout JSON Error
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Analyze Results
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Integrations
- Google Analytics
- Cookie Consent Platforms
- Microsoft Clarity
- Plausible
- Marketo
- HubSpot
- Tealium
- Smartlook
- Klaviyo
- Salesforce CRM
- FullStory
- Snowplow Analytics
- Webflow
- GA4 Roles
- Amplitude
- Segment
- React
- BigCommerce
- WooCommerce
- Active Campaign
- Google Tag Manager
- Mixpanel
- Inspectlet
- Crazy Egg
- LanderApp
- Unbounce
- Instapage
- Drupal
- PrestaShop
- Magento
- Roistat
- Piano Analytics
- Heap Analytics
- Kissmetrics
- Mouseflow
- Adobe Analytics
- Clicky
- Quantum Metric
- Google Campaign
- Checkout Champ
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Account Management
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Developers
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What's New
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Common Questions
How do I contact Convert Team?
Explore the Best Ways to Get Help or Connect with the Convert Team—From Personalized Demos to Real-Time Technical Support.
If you’re looking to get in touch with the Convert team, there are several ways to do so depending on your needs. Whether you’re exploring Convert for the first time, need technical help, or want to report an issue, here’s how you can reach us:
1. Book a Demo with a Team Member
Want to see Convert in action or talk to someone about how it fits into your optimization strategy? You can schedule a personalized demo by filling out the form at the following link:
This form is also easily accessible via the homepage at Convert.com. Locate and click the "Request Demo" button. One of our Account executives and Demo presenters will get back to you soon.
2. Get Technical Help via In-App Support (Recommended)
Already using Convert and need technical assistance? The in-app support option is the ideal way to speak to our support team, especially for account-specific issues. Here's how to access it:
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Log in to your Convert account.
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Click on the “?” icon next to the Account button in the top-right corner.
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A pop-up will appear — click on “Contact Support”.
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This opens a live chat widget where you can message our support team directly.
💡 Why this is the best option:
When you contact us via in-app support, our team has direct access to your account context. This allows us to replicate issues exactly as you see them, helping us troubleshoot faster and more effectively.
3. Email Us for Technical Concerns
Prefer email? No problem. For technical queries or issues that don’t require immediate chat support, feel free to send us an email at:
Our team typically responds within 24 hours during business days.
By offering these options, we aim to provide flexible support that fits your workflow — whether you're just starting out or deep into experimentation.
⏩ Start your free trial at Convert.com and optimize your web experimentation today!