Troubleshooting
We have been around for a decade and know the stumbling blocks our customers face. Here are some common troubleshooting issues covered in articles.
- Issue: Google has flagged your site with a "This site may be hacked" warning message.
- Convert does not work on Shopify Checkout Pages
- Visual Editor menu does not show
- Loading Non-HTTPS / Insecure Content on the Visual Editor
- Live Logs for Projects and Experiments in Convert
- Support options
- Issues while editing websites on Bootstrap
- Third Party Cookie blocking (browser setting or plug-in)
- Track User Changes with Change History
- Debugging Experiments on Mobile Devices
- Manual UTM tagging vs AdWords auto-tagging
- Exclude bots from your experiments
- Domain does not belong to this project
- CloudFlare Rocketscript causes Blinking
- Using Pingdom for Basic Monitoring
- Avoid Cloaking Penalties with Convert Experiments
- Blank Website in Goal Editor
- Even Distribution between Variations
- Improve Convert's snippet downloading speeds
- Page loaded through proxy inside the Visual Editor - tracking code installed
- My changes created on the Visual Editor don't get saved when using Squarespace
- Prevent Block Scraping Technology from Blocking Convert's Visual Editor
- Test Click Goals to make sure they target the right elements
- “Browse” mode is not displaying variation changes in the Visual Editor.
- My Experiments Stopped, What Happened?
- Check if Convert Experiences Is Installed Correctly
- Prevent Experiment Details Data Leak with Data Anonymization
- Allow/Disable Over Quota Usage