Page loaded through proxy inside the Visual Editor - tracking code installed

Visual Editor not loading Websites

Normally, when using the Visual Editor, if you have the Convert Tracking Code installed, you should see the same browsing session that you see in another tab of your browser. There are occasions when certain functionality of the website is not available even though the tracking code is correctly installed. 

For example, maybe a shopping cart is not working as expected (showing as empty), or login into a secured area of your website does not work.

Most of the time this is due to the fact that your website restricts the ability to load it in an iframe hosted under a different domain (app.convert.com in this case) through the use of certain HTTP headers.

This problem is usually there when the following blue warning is shown, even if you have the Convert tracking code installed on your page:

"We loaded your site through Convert Experiment's proxy - you'll still be able to edit the page but some functions might be missing. Read more about". 

To overcome this issue you can use Google Chrome browser and install the Convert Experiences Debugger Extension from the following link:

https://chrome.google.com/webstore/detail/convert-experiences-tools/mcjjomjpjfaaaiieieaecenabgidlhid

Once installed, please click on the extension, add the domains you are using with the experience and turn on the Extension:
mceclip0.png

The result after the changes should be similar to:mceclip1.png

This should remove the problematic headers and allow your page to be loaded inside the Visual Editor; you should be able to create your experiments without any issues.

 

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